Return & Refund Policy

Easy returns within 7 days • Free pickup • Quick refunds

Last Updated: November 5, 2025

7-Day Money Back Guarantee

Not satisfied with your purchase? Return it within 7 days for a full refund or exchange. No questions asked! We stand behind our products and your satisfaction is our priority.

How to Return Your Order

1

Initiate Return

Log in to your account and navigate to 'My Orders'. Select the item you wish to return.

2

Choose Reason

Select the reason for your return and upload images if the product is damaged or defective.

3

Schedule Pickup

Choose a convenient pickup date and time. Our courier partner will collect the item from your location.

4

Quality Check

Once we receive the item, our team will inspect it to ensure it meets return conditions.

5

Refund Processing

After approval, your refund will be initiated within 2-3 business days.

Eligible for Return

  • Unused products in original packaging
  • Products with all tags and labels intact
  • Items returned within 7 days of delivery
  • Defective or damaged products (with proof)
  • Wrong product delivered
  • Products with quality issues

Not Eligible for Return

  • Innerwear, lingerie, and intimate apparel
  • Customized or personalized items
  • Products marked as 'Final Sale'
  • Items used or washed
  • Products without original tags
  • Gift cards and vouchers
  • Cosmetics and beauty products (opened)
  • Items returned after 7 days

Important Return Guidelines

  • Products must be returned in their original condition, unworn, unwashed, and with all original tags attached.
  • The product should be returned in the original packaging to avoid damage during transit.
  • For hygiene reasons, innerwear, lingerie, and beauty products cannot be returned once opened or used.
  • If you receive a defective or wrong item, please contact us within 48 hours of delivery with photographic evidence.
  • Returns initiated after 7 days of delivery will not be accepted, except in cases of quality issues identified later.

Need Help with a Return?

Our customer support team is available 24/7 to assist you with returns, refunds, and any questions you may have.